From your phone to the right next step
- Send your details Answer seven short questions below. WhatsApp opens with your answers filled in.
- Attach your X-ray Take a clear photo of the X-ray against a window or bright screen, and send it in the same chat.
- A coordinator reviews The trained coordinator checks your details with the knee team.
- Your next step is scheduled A video consultation, an OPD appointment at Globus Hospital, Kanpur, or a knee camp, whichever suits your case and your travel.
Send your knee details
A second opinion is worth it when
- You have been advised knee replacement and want to be sure it is needed now
- You have been told your knee is “too bent” or “too complex” for surgery
- An earlier knee replacement is still painful, stiff or unstable
- You want to understand robotic and Zero Error options before you decide
- You would like to avoid surgery if a non-surgical plan can still work
An honest second opinion can also mean hearing that you do not need surgery yet.
Questions about online consultation
When should I get a second opinion?
When you have been advised knee replacement and are unsure, when you have been told nothing more can be done, when an earlier knee replacement is still painful or stiff, or when you simply want to understand your options before deciding.
What should I send for a second opinion?
The seven intake answers on this page, clear photos of your knee X-rays (standing X-rays if possible, with the name and date visible), any MRI report, and your current medicines and earlier surgery records.
Can knee replacement be decided on WhatsApp alone?
No. A WhatsApp review helps decide the next step and how urgent it is. A final decision on surgery always needs an examination by the surgeon.
How does a video consultation work?
After you send your details, the coordinator schedules a video call at a fixed time. Keep your X-rays and reports ready. If an examination or new tests are needed, the coordinator plans your OPD visit to Kanpur so it can be done in one trip.
What is a knee camp?
Globus Hospital holds knee check-up camps from time to time. If you prefer a camp near your town, choose that option and the coordinator will tell you about the next camp in your area.
सेकंड ओपिनियन और ऑनलाइन परामर्श
ज़ीरो एरर नी हेल्पलाइन पर व्हाट्सऐप से अपनी उम्र, शहर, कौन सा घुटना, दर्द कितने समय से है, पुराना एक्स-रे, पहले का इलाज और चलने में दिक्कत की जानकारी भेजें। प्रशिक्षित कोऑर्डिनेटर वीडियो परामर्श, OPD अपॉइंटमेंट या नी कैंप तय करेंगे।
व्हाट्सऐप: +91 91985 02255
A WhatsApp or video review is not a substitute for an examination. In an emergency call +91 99363 33772. Medically reviewed by Dr. R. K. Singh, M.Ch. (Orth), M.S. (Orth), D. (Orth), M.A.M.S., M.B.B.S..